Privacy Policy – La Louvie

Last updated: 27 October 2026

1. Who are we?

La Louvie sells dog accessories and dog fashion through our online store.

• Business name: [Official registered business name]

• Trading name: La Louvie

• Business address: [Business address]

• Chamber of Commerce (KvK) number: [KvK number]

• Email: info@lalouvie.com

• Website: www.lalouvie.com

La Louvie is responsible for processing personal data as described in this Privacy Policy.

2. What personal data do we collect?

When you use our online store, place an order or contact us, we may collect your name, address, email address, phone number, order details, payment status and information you provide in messages. We may also collect technical information about your website visit through cookies and similar technologies.

3. Why do we use your personal data?

We use your data to:

• Process and deliver orders.

• Process payments and maintain our administration.

• Respond to questions and handle returns and complaints.

• Send newsletters and offers where permitted by law.

• Secure and improve our online store.

• Measure and improve advertising where we use relevant services and have obtained any required consent.

We process personal data on a valid legal basis, such as fulfilling a contract, complying with a legal obligation, obtaining your consent or pursuing a legitimate interest.

4. Payments and other service providers

Our online store is powered by Shopify. Depending on the payment options available at checkout, we may offer iDEAL, PayPal and Klarna. These providers process the information needed to handle your chosen payment method.

We may share relevant information with delivery companies to fulfil orders. We may also use service providers for newsletters, website analytics and advertising.

We only share data when necessary for the relevant service or when legally required. We do not sell your personal data to third parties.

5. Instagram, Facebook and partnerships

We intend to use Instagram and Facebook for advertising and collaborations with influencers and other partners. When you interact with our accounts or advertisements, these platforms may process your data in accordance with their own privacy policies.

If we use advertising tools such as the Meta Pixel, information may be processed to measure advertising performance or create advertising audiences. Where consent is required, this tracking will only be activated after you have given your consent.

We only use identifiable photos and videos of customers or other individuals for promotional purposes where we have a valid legal basis.

6. Newsletters and discount codes

When you subscribe to our newsletter or sign up for a promotional offer, we use your data to send you the relevant information or offers. Where required by law, we ask for your consent in advance.

You can unsubscribe at any time using the unsubscribe link in our emails.

7. Cookies

Our online store uses functional cookies that are necessary for the website to operate properly. If we use analytics or marketing cookies that require consent, we will ask for your consent in advance.

You can refuse cookies that require consent and change your preferences later through our cookie settings.

8. How long do we retain your data?

We do not retain personal data for longer than necessary. Data that we are legally required to keep, such as certain accounting records, will be retained for the applicable statutory period. We retain other data for as long as necessary for the relevant purpose.

9. Data security

We take appropriate measures to protect personal data against loss, misuse and unauthorised access. Some service providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure that appropriate safeguards are in place in accordance with applicable law.

10. Your privacy rights

You can ask us to access, correct or, where legally permitted, delete your personal data. Depending on the circumstances, you may also have the right to object to processing, restrict processing, request data portability or withdraw your consent.

To exercise your rights, contact us at info@lalouvie.com.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens): https://autoriteitpersoonsgegevens.nl/.

11. Changes and contact

We may update this Privacy Policy when our online store or data processing practices change. The latest version will be published on our website.

If you have any questions about this policy or your personal data, please contact us at info@lalouvie.com.

La Louvie
Business address: [Business address]
Chamber of Commerce (KvK) number: [KvK number]